Exploring Contactless Payments: How They Work and Why They're Growing

October 27, 2023

You’ve probably seen customers wave their cards or phones near a machine to pay for their items; That's called "contactless payment.” This method of payment is becoming very popular. Research shows that 50% of Americans use contactless payments when purchasing. Contactless payments make transactions more effortless and quicker. Read on to learn what contactless payments are, how they work, and why they’re growing!

What Are Contactless Payments?

Contactless payments are like magic transactions. Customers don't need to swipe their card or touch their phone to anything. Payments now happen in the blink of an eye when customers simply hover their device near the POS machine. There are a few different ways contactless payments work, including: 

  1. NFC Technology

NFC, or Near Field Communication, allows data sharing between wireless-enabled devices nearby. This technology, also known as “tap-to-pay,” is like having a secret chat between your card or phone and the payment machine.

  1. QR Codes

Another method is by using QR codes. You've probably seen these square codes that look like puzzles. You scan the code with your phone, and that's it – payment made. 

  1. Mobile Wallets

There are also mobile wallets on your phone through apps like Apple Pay, Google Pay, or Samsung Pay. Simply add your card details to the app, and you can use your phone to pay for things with the click of a button.

How Do They Work?

Contactless payments work thanks to tiny chips and signals. Your card or phone contains a special chip that sends a signal to the payment machine. It's like saying, "Hey, I want to pay for this." The machine understands the signal and initiates the payment.


Contactless payments use tokenization and encryption tactics to keep your information safe. Tokenization creates secret codes, while encryption turns your data into a language only the right people can understand. This way, your money and personal details stay safe while you enjoy the convenience of swift, zero-touch payments. 

Why Contactless Payments Are Growing

Contactless payments will soon become more widespread, becoming the standard for transactions. Below are some of the driving forces responsible for the growth of touchless payments:

1. Consumer Preference: Growing numbers of consumers are choosing the speed, convenience, and security of contactless payments through devices like smartphones, smartwatches, and others over traditional cash or card transactions.

2. Technological Advancements: Innovations like biometrics, QR codes, NFC, and blockchain are enhancing contactless payments, offering features like authentication, rewards, and data analytics, catering to the needs of both consumers and businesses.

3. Regulatory Backing: Regulators and policymakers are actively supporting the adoption of contactless payments as part of digital transformation and financial inclusion strategies while also ensuring security, privacy, compliance, and fostering competition in the payment industry.

4. Business Integration: An increasing number of businesses are integrating contactless payments to improve customer service, reduce costs, and enhance sales by attracting and retaining customers.

Contactless payments have transformed how we make transactions, offering a quick, efficient, and safe alternative to traditional methods. The constant innovation in technology and regulatory support ensures that these payment methods remain at the forefront of the financial landscape. As we move forward, we expect contactless payments to continue their rise as the primary method of payment. If you want to learn more about contactless payments and how enabling this transaction method can enhance your business, contact us today!

Sources: 

https://www.businessnewsdaily.com/16250-nfc-mobile-payments.html

https://www.cnbc.com/select/mastercard-survey-contactless-payments/#:~:text=In%20fact%2C%20more%20than%20half,to%20Mastercard%20Contactless%20Consumer%20Polling.

https://www.linkedin.com/advice/1/what-key-trends-drivers-growth-mobile-contactless

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