Benefits of Working with a Smaller Merchant Services Company

November 17, 2022

When it comes to merchant services, businesses are often inclined to go with huge, popular payment solution companies without doing extra research. This results in business owners getting stuck with a company they are unhappy with. A recent study conducted by BlueStar found that over 50% of business owners would consider switching their payment processing system if a better one came along. We’re here to tell you that better systems already exist, and we are happy to help you make the switch. Keep reading to learn more about the benefits of working with a smaller merchant services company like Meridian Blue Solutions!

Superior Customer Service

A major issue with bigger merchant service companies is poor customer service. When you use any type of technology in your business, especially payment processors, technological issues can arise. When this occurs, you deserve prompt and informative responses in order to keep business running smoothly. Some of the top companies don’t even offer phone support! When you choose Meridian Blue, you have access to personal, US-based customer service when you need it.

No Unnecessary Fees

Hidden or unnecessary fees are annoying, and we understand that. That’s why we do everything from eliminating unnecessary fees/costs to eliminating fees completely with zero-cost processing. Bigger companies will tack on costly fees for a plethora of reasons. Some top companies even charge more for manually entering card numbers instead of swiping cards. We have proven experience in increasing cost-savings and would love to do that for you!

Multiple Processor/Hardware Options

One of the best parts about working with Meridian Blue is having multiple processor options instead of just one. Bigger companies will restrict you from using any hardware other than theirs. We will work one-on-one with you to analyze your current payment processing solutions and provide better options for your business. In many cases, we can even provide your equipment at no cost! Payment processing solutions are not one-size-fits-all, so let us help find a better fit for you. 

Access to Training with a Professional

A huge plus of choosing a smaller company like Meridian Blue is the fact that you get exclusive access to in-person, one-on-one training with one of our professionals. With over a decade of proven experience in helping businesses, the professionals at Meridian Blue can provide the best possible training and solutions for your business. Bigger merchant service companies do not offer this perk!

        Remember that just because a merchant services company is commonly used, it doesn’t mean that it will automatically be a great fit for your business. You have a world of options for payment processing solutions and more that we’d love to talk to you about. Contact us or visit our website to learn more!

Interested in working with Meridian Blue Solutions? 
Contact us today.

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